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PRIVACY POLICY

Last updated: 22/10.2025

At KEEP Architects, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, contact us, or work with us.

1. Who We Are

KEEP Architects is a UK-based architectural practice specialising in bespoke residential design, sustainable architecture, and heritage projects.
Our registered business address is:
KEEP Architects
[Insert Company Address]
Email: [Insert Contact Email]
Telephone: [Insert Phone Number]

For the purposes of the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018, KEEP Architects is the data controller of the personal information you provide.

2. The Information We Collect

We may collect and process the following personal data:

Contact information: your name, email address, phone number, and postal address.
Project information: details about your property or proposed project.
Communication data: messages, notes, or correspondence between you and our team.
Website data: information collected automatically, such as IP addresses, browser type, and website analytics (via cookies and third-party analytics tools like Google Analytics).

We do not collect sensitive personal data (such as health, race, or political opinions) unless directly relevant and explicitly provided for a project.

3. How We Use Your Information

We use your personal data to:

Respond to your enquiries and provide architectural advice or quotations.
Manage our relationship with you as a client or potential client.
Deliver our professional services and manage ongoing projects.
Communicate about updates, appointments, and project progress.
Comply with legal, regulatory, and contractual obligations.
Improve our website, services, and client experience.

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

Contractual necessity: to perform our services as agreed with you.
Legitimate interests: to manage our business and client relationships effectively.
Consent: where you have provided explicit permission (e.g., subscribing to newsletters).
Legal obligation: to comply with statutory or regulatory requirements.

5. Data Sharing and Third Parties

We may share your data with trusted third parties where necessary, including:

Professional consultants and contractors involved in your project (with your consent).
Legal, insurance, or financial professionals assisting with contracts or compliance.
IT service providers who support our website, email, or secure data storage systems.

All third-party providers are required to maintain strict confidentiality and comply with GDPR data protection standards.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal and regulatory requirements.
Typically:

Enquiry data: up to 12 months after your last contact with us.
Project and contractual data: up to 6 years following project completion (in line with professional and legal obligations).

After these periods, data will be securely deleted or anonymised.

7. Data Security

We take your data security seriously. Your information is stored on secure servers, with restricted access to authorised personnel only.

We use up-to-date technologies and encryption where appropriate to prevent unauthorised access, alteration, or disclosure.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

Access: to request a copy of the personal data we hold about you.
Rectification: to correct inaccurate or incomplete information.
Erasure: to request the deletion of your data (“the right to be forgotten”).
Restriction: to limit how your data is processed.
Portability: to receive your data in a structured, machine-readable format.
Objection: to object to processing based on legitimate interests.
Withdraw consent: where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at [Insert Contact Email].

9. Cookies and Website Tracking

Our website uses cookies to enhance your browsing experience and gather anonymous analytics data.
You can control or disable cookies at any time through your browser settings. For more details, please see our Cookie Policy [link if available].

10. External Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of other websites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business developments.
The latest version will always be available on our website, with the revision date shown at the top.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

KEEP Architects
Email: Studio@KeepArchitects
Address: 55A Rochester Place, London, NW1 9JU
Telephone: 0207 2672857

If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

COOKIES POLICY

Last updated: 22/10.2025

1. What Are Cookies
Cookies are small text files placed on your device when you visit our website. They help us understand how our site is used, improve functionality, and enhance your browsing experience.

2. How We Use Cookies

KEEP Architects uses cookies to:

Ensure the website functions correctly and securely.
Remember your preferences (such as contact form inputs).
Analyse traffic and site performance via tools like Google Analytics.
Improve our content and user experience.

We do not use cookies to collect personal information that directly identifies you, nor do we sell or share cookie data with third parties for marketing purposes.

3. Types of Cookies We Use

Type	Purpose	Example
Essential cookies	Required for basic website functionality (e.g., contact forms, page navigation).	Form submission, session cookies
Analytics cookies	Help us understand how visitors use our site so we can improve it.	Google Analytics
Functional cookies	Allow the site to remember user choices and preferences.	Language or region selection

4. Managing Cookies

When you visit our website, you can choose to accept or decline non-essential cookies through our cookie consent banner.

You can also manage or delete cookies at any time through your browser settings.
For detailed guidance, visit www.aboutcookies.org or www.allaboutcookies.org.

Please note that disabling some cookies may affect how our website functions.

5. Third-Party Cookies

Some cookies may be set by third-party services we use, such as Google Analytics.
These third parties may use cookies according to their own privacy policies.
You can opt out of Google Analytics tracking here: https://tools.google.com/dlpage/gaoptout.

6. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in technology or legislation. The latest version will always be available on our website.

7. Contact Us
If you have any questions about how we use cookies, please contact:

KEEP Architects
Email: Studio@KeepArchitects
Address: 55A Rochester Place, London, NW1 9JU
Telephone: 0207 2672857